19
Mar
Ebay Seller Cancel Transaction. Choose a reason for the cancellation to finish. Read our article on cancelling an order You can cancel a transaction up to 30 days after a sale even if your buyer has already paid. Followed shortly afterwards by a message from ebay entitled The seller cancelled an order. Find the transaction you want to cancel and from More actions select Cancel this order.
The buyer will still be able to leave you feedback. In Seller Hub go to Orders or in My eBay go to Sold. Prior to this purchase I only checked his feedback which had eBay Top-rated seller not now and item location. Aside from the free cancel issued each year Ebay charges fees on cancelled auction anyway sellers dont make a complete getaway so its not without any record or penalty. Also says if I dont take action by 09-Mar-2015 the seller will be able to cancel the purchase without your consent. The buyer will still be able to leave you Feedback.
Sellers can cancel eBay transactions so it sounds like you did the right thing and you encountered a friendly seller who was willing to give you the benefit of the doubt and cancel your transaction so that you arent obligated to pay them and they arent obligated to pay the eBay.
If youre a managed payments seller or the buyer paid using PayPal a. If youre a managed payments seller or the buyer paid using PayPal a. Also says if I dont take action by 09-Mar-2015 the seller will be able to cancel the purchase without your consent. A buyer can request a cancellation up to an hour after the transaction as long as the seller has not shipped the item. Some cancel transactions may result in a defect and may affect your seller performance level. We want to make sure you receive your refund back on your original payment method.